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Vandenhoeck & Ruprecht
0800 –111 0 111: The German Christian Telephone Counseling Hotline and its Relevance for the... mehr
0800/111 0 111
0800 –111 0 111: The German Christian Telephone Counseling Hotline and its Relevance for the Theory of Pastoral Care and Counseling. In the article, this institution of Christian help through well trained lay volunteers is taken as an impulse for conceptualizing pastoral care. Working from a definition of the essence of pastoral care and reducing it to a task of parish clergy will lead to understanding certain practices like this Christian hotline as a mere deviation from the ideal. The start for theory rather should be a description of the plurality of the phenomena regarding its media, places, contents and providers. Such a material-saturated description will lead to an understanding of pastoral care and counseling which is more congruent with the factual wide realm of Christianity and its institutions.